In compliance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (GDPR), Law 34/2002 on Information Society Services (LSSI-CE), and Organic Law 3/2018 on Personal Data Protection (LOPDGDD), HOSTEM BLUE SKIES SL guarantees the protection and confidentiality of personal data provided by our clients.

1. Data Controller

Company: HOSTEM BLUE SKIES SL
CIF: B75562967
Address: Carrer Pere Jacas 27, 08800 Vilanova i la Geltrú, Barcelona
Phone: +34 664 23 71 53
Email: admin@hostem.es

2. Data We Collect

Contact forms and calls: Identifying data (name, email, phone).

Income study requests: Identifying data (name, email, phone, property address, bedrooms, bathrooms, capacity).

Service provision: Identifying and financial data (bank details).

Commercial communications: Identifying data (name, email, phone). Explicit consent is required.

3. Purpose of Processing

Contact forms: To respond to queries and information requests submitted by visitors.

Customer service: To provide contracted services and resolve queries through our customer service channels.

Website visitors: Anonymised tracking to understand which pages and services are most relevant to our potential clients.

Newsletter: We will send information about our products/services to clients who tick the marketing consent box.

4. Legal Basis

Contractual relationship: When you contract our services.

Legitimate interest: To handle queries and manage outstanding payments.

Your consent: By ticking the checkbox in the contact form, you authorise us to send communications in response to your query and, where separately consented, commercial information.

5. Recipients

We share your personal data only with entities necessary to fulfil the purpose of processing, or where required by law. We do not carry out international transfers of personal data.

6. Retention

We retain your personal data only for as long as necessary to achieve the purposes for which it was collected. Once the relationship ends, data will be blocked for the limitation period applicable to any actions arising from the relationship.

7. Security

We employ all reasonable efforts to maintain the confidentiality of personal information in our systems, applying strict technical and organisational security measures.

8. Your Rights

You may exercise the following rights free of charge at any time:

Right of access to your personal data
Right of rectification of inaccurate data
Right of erasure
Right to restriction of processing
Right to object to processing
Right to data portability
Right to withdraw consent

To exercise your rights, contact us at: Carrer Pere Jacas 27, 08800 Vilanova i la Geltrú, or by email to admin@hostem.es.

9. Complaints

If you believe your rights have not been respected, you may lodge a complaint with the Spanish Data Protection Agency (AEPD): www.aepd.es | C/ Jorge Juan, 6, 28001 Madrid | Tel: 901 100 099.

10. Updates

HOSTEM BLUE SKIES SL reserves the right to modify this policy to adapt it to legislative or jurisprudential changes. GDPR compliance consultancy provided by ClickDatos.

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